Shipping & Delivery Policy
Thank you for shopping with us. Below you will find our official shipping and delivery policy:
🚚 Order Processing
- All orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
🌍 Shipping Methods & Times
- Standard Shipping: 5–8 business days.
- Express Shipping (if available): 1–2 business days.
Delivery times may vary due to location, weather, or carrier delays.
📬 Order Tracking
- Once your order ships, you will receive an email with your tracking number.
- Tracking updates may take 24–48 hours to appear.
💎 Incorrect or Incomplete Address
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If the package is returned, the customer will be responsible for the reshipping cost.
📦 Lost or Damaged Packages
If your package arrives damaged or does not arrive at all, please contact us within 7 days so we can assist with a carrier claim.
💎 Jewelry Care Instructions
Our stainless steel jewelry is highly resistant to water, sweat, tarnish, and everyday wear. These care tips are simply recommendations to help your pieces stay looking their best for even longer:
✨ Although our jewelry is built to resist chemicals, it’s still best to avoid direct contact with perfumes, lotions, hairspray, chlorine, and cleaning products to preserve its shine.
💧 While our pieces are water-resistant, we recommend drying them thoroughly if they get wet to maintain their original brilliance.
🛁 You can clean your jewelry regularly with a soft or microfiber cloth to remove fingerprints, oils, and keep it shiny.
🎒 Even though stainless steel is durable, storing each piece separately helps prevent minor scratches.
🏖️ Our jewelry can handle moisture, but avoiding pools, hot tubs, and saltwater will help extend its lifespan.
🤲 For extra protection, remove your jewelry before working out, sleeping, or doing activities with high friction.
🌞 Keep your jewelry away from excessive heat or long periods of direct sunlight to preserve its color tone.
💍 For best care, put on your jewelry after applying beauty products to minimize exposure to chemicals.
